There are good pho restaurants and there are bad pho restaurants. Those doing good business are doing something right and will stay in business a long time. Those sitting empty will probably close shop soon. A key determining factor for a pho restaurant’s success is customer satisfaction and complaints. Here’s a look at some customer complaints, what they really mean, and how to fix them.
What is real, authentic pho and how do I make it? This is the question I get asked often. In this post, I discuss important characteristics of real, authentic pho. The definition is very strict and takes into account important elements that, when combined together, contribute to the awesomeness of real, authentic pho. It also takes into account consideration of changing market and environment and time and place.
You see these 50% off pho all over the place these days. They proliferate primarily in large Asian communities where competition is fierce for deal-seeking customers. Half-off pho bo; 50% off pho ga all day; 50% on both pho bo and pho ga. So what’s not so cool about this? Let take a look.